CISCO IT Essentials 1/CompTIA A+

Course Code: CR_KHOST_6 Delivery: Part-time, Online Duration:  12 weeks (2 evenings/week)Application Closing Date: 30th September Hosting Academic Department: Computing






The CIT CompTIA A+ certified programme validates the latest skills needed by today’s computer support professionals. It is an international, vendor-neutral certification recognised by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.

The CompTIA A+ exams (IT Essentials and PC Technician) also cover domains such as security, safety and environmental issues and communication and professionalism. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients. The course will achieve its aim by transferring knowledge and skills to the participants in a dynamic and exciting way, making the best use of instructor- led tuition, practical skills sessions, project work and the most up-to-date on-line learning materials.

This part-time CompTIA A+ course is aimed at Entry-level Service Technicians or those wishing to validate their knowledge and experience by obtaining A+ Certification.

This course is the ideal starting point for anyone interested in working in IT configuring, upgrading and supporting PCs in the workplace.


Admission Requirements:
None, but is best suited to someone in IT Support or who wants to enter the field of Information Technology.

Course Content

  • Installing and Configuring PC Components
  • Troubleshooting and Preventive Maintenance
  • Advanced PC Troubleshooting
  • Portable Computer Fundamentals
  • Maintaining and Repairing Portable Computers
  • Major Windows Structures (OS Windows 7/Linux)
  • Optimising Operating Systems
  • Safety, Environment, and Customer Issues
  • Basic OS Troubleshooting and Maintenance
  • Printers and Scanners
  • Troubleshooting Printer Problems
  • Wide Area Networking
  • Network Troubleshooting
  • Security
  • Safety and Environmental Issues
  • Professionalism and Communication


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