CISCO IT Essentials 1/CompTIA A+
The CIT CompTIA A+ certified programme validates the latest skills needed by today’s computer support professionals. It is an international, vendor-neutral certification recognised by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.
The CompTIA A+ exams (IT Essentials and PC Technician) also cover domains such as security, safety and environmental issues and communication and professionalism. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients. The course will achieve its aim by transferring knowledge and skills to the participants in a dynamic and exciting way, making the best use of instructor- led tuition, practical skills sessions, project work and the most up-to-date on-line learning materials.
This part-time CompTIA A+ course is aimed at Entry-level Service Technicians or those wishing to validate their knowledge and experience by obtaining A+ Certification.
This course is the ideal starting point for anyone interested in working in IT configuring, upgrading and supporting PCs in the workplace.
Requirements
Admission Requirements:
None, but is best suited to someone in IT Support or who wants to enter the field of Information Technology.
Course Content
- Installing and Configuring PC Components
- Troubleshooting and Preventive Maintenance
- Advanced PC Troubleshooting
- Portable Computer Fundamentals
- Maintaining and Repairing Portable Computers
- Major Windows Structures (OS Windows 7/Linux)
- Optimising Operating Systems
- Safety, Environment, and Customer Issues
- Basic OS Troubleshooting and Maintenance
- Printers and Scanners
- Troubleshooting Printer Problems
- Wide Area Networking
- Network Troubleshooting
- Security
- Safety and Environmental Issues
- Professionalism and Communication