Enquiries

cisco@cit.ie

The CIT CompTIA A+ certified programme validates the latest skills needed by today’s computer support professionals. It is an international, vendor-neutral certification recognised by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking.

The CompTIA A+ exams (IT Essentials and PC Technician) also cover domains such as security, safety and environmental issues and communication and professionalism. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients. The course will achieve its aim by transferring knowledge and skills to the participants in a dynamic and exciting way, making the best use of instructor- led tuition, practical skills sessions, project work and the most up-to-date on-line learning materials.

This part-time CompTIA A+ course is aimed at Entry-level Service Technicians or those wishing to validate their knowledge and experience by obtaining A+ Certification.

This course is the ideal starting point for anyone interested in working in IT configuring, upgrading and supporting PCs in the workplace.

Requirements

Admission Requirements:
None, but is best suited to someone in IT Support or who wants to enter the field of Information Technology.

Course Content

• Installing and Configuring PC Components
• Troubleshooting and Preventive Maintenance
• Advanced PC Troubleshooting
• Portable Computer Fundamentals
• Maintaining and Repairing Portable Computers
• Major Windows Structures (OS Windows 7/Linux)
• Optimising Operating Systems
• Safety, Environment, and Customer Issues
• Basic OS Troubleshooting and Maintenance
• Printers and Scanners
• Troubleshooting Printer Problems
• Wide Area Networking
• Network Troubleshooting
• Security
• Safety and Environmental Issues
• Professionalism and Communication