Support For Students


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Have you checked out the student knowledge base at 

For any queries on using Canvas, please use the excellent support service provided via the Help Menu in Canvas - 24/7 support by email, phone and webchat. We have more guidelines on this process at


Additional Information:



The TEL team know that when you contact support for assistance it is often at a moment of high stress. Something has gone wrong and you may be under pressure to get it fixed.

For that reason we have outlined some useful tips that can help to speed up the process for you and ensure you get the support that you need. You can find these troubleshooting steps at this location.

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